Net Promoter Score Calculator
Turn promoter, passive, and detractor counts into a clear Net Promoter Score.
01 / INPUTS
Enter survey responses.
Count people by the score they gave, from 0 to 10. Example values are loaded.
02 / RESULT
Your advocacy mix.
Showing an example scenario.
NPS = percentage of promoters minus percentage of detractors. Passives still count in the total.
How to use it
- Enter response counts
- Calculate the NPS
- Review the three response shares